Help Centre

How can we help?

Quick answers for couples, families and wedding professionals using WedJoin.

Customers

Help for people searching for wedding vendors.

How do I find a wedding vendor?
Open the vendor directory and search or filter businesses by category, state, city and other available options. Select a listing to view its profile, media, business details, availability, reviews and enabled contact options.
How do I send an enquiry to a vendor?
Open the published vendor listing, complete the enquiry form with your correct contact details and requirement, provide consent, and submit it. The enquiry is delivered to the listing owner for follow-up.
Does WedJoin verify every vendor?
Listings may be reviewed before publication, but customers should still perform their own checks before booking. A moderation or verification indicator does not replace checking identity, experience, portfolio, pricing, availability, contracts and references.
Can I review or report a vendor listing?
A signed-in eligible user can submit a review, subject to moderation and platform rules. Anyone using the available report form can notify WedJoin about incorrect information, duplication, suspected fraud, inappropriate content or a closed business.