Help Centre
How can we help?
Quick answers for couples, families and wedding professionals using WedJoin.
Membership & Payments
Plans, subscriptions, orders and payment questions.
Does WedJoin offer a free membership?
WedJoin may provide a free membership with basic listing features and defined limits. Current pricing, duration, taxes and included capabilities are displayed on the pricing page and during checkout.
What changes when I upgrade my membership?
An upgraded plan may increase listing or gallery limits and unlock features such as logos, cover images, website links, social links, business hours, video links, analytics or other tools. The exact benefits depend on the active plan configuration.
How are offer prices and taxes calculated?
When a valid offer price is configured for a paid plan, the taxable amount is calculated from that offer price. Otherwise, the standard plan price is used. The final subtotal, tax and total are shown before payment.
Where can I view payments and invoices?
Open Payments and Invoices in the vendor dashboard to review eligible orders and payment information. When an automatic invoice is unavailable, an invoice request may be submitted for the relevant paid order.